_{The New Era of Smart Retail}

_{In recent years, the retail industry has experienced unprecedented disruption. With the rise of the internet and the booming development of e-commerce, traditional offline retail is facing a transformative challenge. Future consumer trends will demand even more, and smart retail will become the best way to achieve quality and experiential consumption.}

How to Achieve the Transformation to Smart Retail?

Establishing a Data Center

To achieve the “data-driven” transformation of retail stores, it is crucial to establish a comprehensive data center. This data center will collect, store, and manage massive amounts of data to support the operations and management of chain stores. The data center will integrate data from different sources such as smart cash register systems, inventory management systems, self-service terminals, and online mini-programs. These data sources will be analyzed to understand consumer behavior, grasp market trends, and predict consumer demand.

By building a robust data center, retailers can gain valuable insights into customer preferences, optimize inventory management, personalize marketing strategies, and make data-driven business decisions. It serves as the foundation for leveraging advanced analytics, artificial intelligence, and machine learning to enhance the overall retail experience and drive business growth.

Digital Customer Service

Digital customer service is one of the key factors in achieving a successful transformation. Putting customers first and providing them with an excellent shopping experience is crucial. Through digital intelligent devices, retailers can track and analyze consumer behavior and preferences in real-time, providing them with personalized product recommendations and customized services. Additionally, installing voice broadcast systems or interactive digital screens in stores can help customers answer questions and provide relevant information, increase sales, and reduce employee work pressure.

By leveraging digital technology to enhance customer service, retailers can improve customer satisfaction, loyalty, and advocacy. This will ultimately lead to increased business growth and revenue.

Intelligent Ordering and Payment

Intelligent ordering and payment are also key elements in the transformation of smart retail. Mobile payment has become the preferred payment method for consumers in China, and smart stores must support various mobile payment options. To provide a faster, more convenient, and secure consumer experience, a self-service intelligent ordering system is equally crucial. By integrating mobile payment, retailers can create a complete intelligent ordering and payment system, simplifying the purchase process, reducing staff workload, and shortening consumer checkout queues.

By embracing intelligent ordering and payment systems, retailers can streamline the purchasing process, enhance operational efficiency, and improve customer satisfaction. It also enables retailers to leverage customer data for personalized marketing and loyalty programs, further enhancing the overall retail experience.

#SHOWCASE

Screenage provides smart retail solutions for Wanda Cinemas▲

▲Screenage provides smart retail solutions for FamilyMart convenience stores in Japan

Screenage provides smart retail solutions for hotwind clothing store▲

Screenage——Smart retail system solution

As a leading provider of smart retail solutions, Screenage has successfully provided smart retail system solutions to numerous renowned global chain brands. Our product offerings include digital signage, window-facing display, outdoor weather proof kiosk, self-service checkout machines, desktop all-in-one computers, self-service inquiry terminals, outdoor weather proof kiosk, LCD video wall, and more customizable intelligent display devices.

Screenage always maintains its drive for innovation and technological leadership, providing intelligent custom display devices and services to over 200 partner companies worldwide. We are committed to delivering intelligent, secure, and efficient digital smart devices and customized system services to customers globally, helping them achieve the transformation and success of smart retail.

Partner with Screenage to embark on a new era of smart retail and together create world-class brands.